Onoff
In the land of the unfinished project I am King!
- Messages
- 12,109
- Location
- Sevenoaks, UK
"Hello,
Having been on holiday I've just gotten to unboxing the replacement bench shear you sent me.
I am absolutely stunned to find it's actually worse than the first one you sent, quite really quite gobsmacked. It's welded even more off square than the first.
I really don't know what to make of it or do. Your company is clearly not a proper engineering supply company but a seller of badly made, cheap Chinese rubbish. It's quite clear that nobody understood or cared about any original complaint. The maker's QA/QC procedures must be non existent.
If you send me yet another then no doubt that will be just as bad unless you can advise otherwise?
My only option is to seek a refund or maybe cut and re-weld it square myself.
Aa a customer I really shouldn't have to be going through all this.
Regards"
Having been on holiday I've just gotten to unboxing the replacement bench shear you sent me.
I am absolutely stunned to find it's actually worse than the first one you sent, quite really quite gobsmacked. It's welded even more off square than the first.
I really don't know what to make of it or do. Your company is clearly not a proper engineering supply company but a seller of badly made, cheap Chinese rubbish. It's quite clear that nobody understood or cared about any original complaint. The maker's QA/QC procedures must be non existent.
If you send me yet another then no doubt that will be just as bad unless you can advise otherwise?
My only option is to seek a refund or maybe cut and re-weld it square myself.
Aa a customer I really shouldn't have to be going through all this.
Regards"