Makita Jigsaw quality.

[KimB]

This has just highlighted why as a Makita customer of many years i am now spending my hard earned elsewhere.
The fact that they do not want to investigate and find out why or how would worry me, what company image does it promote if they do not even want to be seen as concerned or offer any apology.

While I do agree, I’m also of the opinion that most companies work that way these days. For the amount they produce you’re bound to get some flaws with some. Just life these days. I don’t agree with it but most companies are the same. Their tools are still pretty decent. They did apologise though. More than once in fact in later emails.

 

[KimB]

Thoroughly disappointed. Second one is pretty much exactly the same. I also ordered a circular saw. Here’s some pics of the difference. Even the packaging. Supposedly Made in GB. It’s dreadful! The circular saw is made in China at clearly a much higher level then the jigsaw. I’ll be sending it back.
Jigsaw...

Circular saw. Chamfered edges around battery area which is sharp on the jigsaw.

 

[gaz1]

just to say send it back and get this instead

https://www.howetools.co.uk/makita-...MIjKrosIzY3AIVbL7tCh1-xwBsEAQYASABEgIjDvD_BwE

jigsaw has its uses but i find the one above has more uses to it

 

[KimB]

Already have one of those. And yes. It’s extremly handy. Wish I bought the cordless one but I didn’t have a the LXT type batteries when I ordered it. I’ve used it every day at my house so far. I do need a jigsaw though. The reciprocating saw is not accurate enough for things I need to start doing.

 

[Migmac]

You would think Makita would check an item before sending it out as a replacement. Poor show on their part.

 

[AndersK]

If you still want a Makita jigsaw get the DJV181 instead. I have a fairly new one, made in UK, can't fault it.

 

[steve_s]

I was on a job last week and the kitchen fitter had one its just the same as your pictures as if not finished

 

[Nell#2]

Thoroughly disappointed. Second one is pretty much exactly the same. I also ordered a circular saw. Here’s some pics of the difference. Even the packaging. Supposedly Made in GB. It’s dreadful! The circular saw is made in China at clearly a much higher level then the jigsaw. I’ll be sending it back.
Jigsaw...
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Circular saw. Chamfered edges around battery area which is sharp on the jigsaw.
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Junk I'd hate using that knowing it's cost me my hard earned.
Shame on you Makita. The overmolding machine is way out of whack on that jigsaw

 

[dobbslc]

Christ thats bad! No wonder company's send manufacturing overseas! The plant manager where that jigsaw is made needs a kick up the ****!

 

[KimB]

You would think Makita would check an item before sending it out as a replacement. Poor show on their part.

I know. It’s mental. It’s no wonder they outsource it to other countries...

If you still want a Makita jigsaw get the DJV181 instead. I have a fairly new one, made in UK, can't fault it.

Think that’d get on my nerves to be honest. I like them to have a proper handle.

 

[daleyd]

I know it’s no help to you but I got a Bosch one last week for a job at work - can’t fault it, feels nice and sturdy and the plastics are all decent quality with no misalignment or rough edges. Only had to cut a bit of steel plate out but first impressions are good.

 

[addjunkie]

Have you looked at the brushless one, is it better or similar quality, I know looking at the drills the brushless stuff is certainly better than the brushed.

 

[KimB]

Have you looked at the brushless one, is it better or similar quality, I know looking at the drills the brushless stuff is certainly better than the brushed.

Had a good look at the pics and the quality looks much better. Although, the reciprocating saw and the circular aren’t brushless they are really nicely made. It’s just that. I’ve bought 6 18v tools over the last four weeks. And only that jigsaw is like that.

 

[WorkshopChris]

I wouldn't be surprised if the made in the uk one is built in the uk with imported Chinese parts, its not uncommon for parts from china for use in overseas production are of a poorer quality than a product to be fully made and built in china.

 

[KimB]

I wouldn't be surprised if the made in the uk one is built in the uk with imported Chinese parts, its not uncommon for parts from china for use in overseas production are of a poorer quality than a product to be fully made and built in china.

Maybe, but the made in China ones are all of an excellent looking build quality.

 

[WorkshopChris]

Maybe, but the made in China ones are all of an excellent looking build quality.

Yes they can and do make very good quality kit, but often ship us rubbish. As part of my main day job i deal with lots of Chinese built kit, quality often varies, even between batches most companies now have people in the factories on QC as its much easier to spot a problem the day it starts than weeks later when the container arrives in the UK, requiring rework.

I may be totally of the mark but in reality the parts probably come from the same mould tools in the same factory, but its not in there interests to scrap a poor batch if they can ship it to the UK for assembly, knowing full well that it will be uses as the UK plant wont want to scrap a batch once its arrived in the UK and will try and get away with putting the products into the market.
Its a sad reflection of a brand not interested in a problem that wont effect its possible warranty claims.

 

[KimB]

Yes they can and do make very good quality kit, but often ship us rubbish. As part of my main day job i deal with lots of Chinese built kit, quality often varies, even between batches most companies now have people in the factories on QC as its much easier to spot a problem the day it starts than weeks later when the container arrives in the UK, requiring rework.

I may be totally of the mark but in reality the parts probably come from the same mould tools in the same factory, but its not in there interests to scrap a poor batch if they can ship it to the UK for assembly, knowing full well that it will be uses as the UK plant wont want to scrap a batch once its arrived in the UK and will try and get away with putting the products into the market.
Its a sad reflection of a brand not interested in a problem that wont effect its possible warranty claims.

You’re spot on. Why change something they can get away with. Also, I guess most carpenters or people buying a jigsaw like that wouldn’t acknowledge any such issues that someone like myself or someone on here may notice.

 

[WorkshopChris]

Its win win for the china plant if we use it they get paid, and our UK built product looks worse than there equivalent.
If we reject it they have only lost the shipping cost as it was scrap anyway.

Hope you find a good one soon.

 

[Screwdriver]

I am shocked. I honestly thought that couldn't possibly be a genuine item.

Might be worth putting your story on FaceBook, sit back and wait for the fireworks...

 

[postie jon]

I am shocked. I honestly thought that couldn't possibly be a genuine item.

Might be worth putting your story on FaceBook, sit back and wait for the fireworks...

Been following your posts kim, typical big company, i bought a lidls one ,not in the same league i know ,but the finish is 100 times better than that, german made with a 3 year no quibble guarantee, if they can get it rite why cant makita probably double the price too.