Parcels in bins!

[Jelly_Sheffield]

I ordered a small portable sheet metal bending break last week, nothing I couldn't fabricate but at the price (for a decent UK made one) and time saving totally worth it.

Yesterday morning I put my recycling bin out before going to help my mate with his van because I knew I'd be back late.

Today I checked the tracking on said bending break and found it was delivered Sunday to "front door", only neither I or my partner were in all day... I then found this hanging out of the letterbox, not even properly posted:

So the delivery provider has put my parcel in the bin that's out in the street for collection, nowhere near my door, stood with all my neighbours recycling bins...

And at 6am this morning the bin men have duly collected the parcel with all my other recycling.


I have contacted the seller telling them they need to initiate a claim with the parcel company, and either replace or refund the item.

The seller, who as a small business presumably doesn't need this hassle has been "reyt with me" from the get-go and I can't fault them for customer service.


But I am flabbergasted at how stupid the delivery driver was, making this whole thing entirely avoidable.

On the doorstep would have been fine, but there's even a god-damned box for parcels by the door!

 

[Kerelise]

On the Royal Mail website, if you tinker with delivery options, the website is very clear that leaving parcel in a bin is not a safe place - maybe yodel site says the same, which could help your argument in case things get more awkward?

 

[addjunkie]

Our bins are a mile from the house at the end of the drive. Every courier comes to the house except Yodel….yes they leave stuff in the bin….and dont even tell you! Driver is just bone idle.

 

[zzr1200]

UPS just left my new125amp Plasma Cutter (which had to be signed...), at the front door in full view of the pavement and road, without getting a signature, in a box that stated clearly pictured and stated "125 amp Plasma Cutter" on the outside.....

I'm fairly lucky that we live in a nice area, 8 mile up the road it would have been nicked within a couple of minutes...

 

[Jelly_Sheffield]

I have just ordered three 8"×6" prohibition stickers printed with:

"DO NOT leave parcels or other deliveries in this bin".

The commercially available options with "Please don't..." were all far too polite.

I'm not asking, it's a direct instruction that clearly needs to be made bleedingly obvious.

Yodel….yes they leave stuff in the bin….and dont even tell you! Driver is just bone idle.

Having known people who drove for various services, I suspect the issue in both of our cases is with the company putting drivers under huge pressure to meet a fast time per drop whilst also giving them a cash penalty for each parcel returned to depot.

Pay peanuts, get monkeys sat in an office, threatening other less fortunate monkeys with "a gun that fires cost"...

Unfortunately you often can't control which delivery company a seller uses these days, even if you'd be willing to pay a quid more for them to use a competent one.

 

[Greeves246]

I have this hanging on the doorbell

Fortunately I heard the doorbell chime and went round to the front, it was obviously not written in multiple foreign languages.

 

[Shedendman]

Our evri guy is english,and hes called george
The rest,i've not got a clue

 

[Seadog]

I have just ordered three 8"×6" prohibition stickers printed with:

"DO NOT leave parcels or other deliveries in this bin".

And you think that they'll read it?

 

[Kayos]

I had a parcel left on a doorstep, when I lived in Leeds so very busy. Inevitably it walked. Seller tried to blame me so I just kept claiming non delivery and got a refund

 

[Morrisman]

I put my blue bin right next to my front door and leave a little sticker saying to ‘leave parcel behind blue bin’. It’s under the car port, so sort of out of the way of passing eyes.

However, I ordered a new bike tyre a while back and the delivery guy lent it up against the white garage door, facing the street, clearly visible and outlined from the pavement outside.

Last night I ordered a new bike jacket, from Amazon, guaranteed delivery by 10pm today. It’s not even left their depot yet, so chances of it arriving tonight are minimal.

As usual, the email says :



No, I didn’t agree to that, I bought it because it said guaranteed delivery by 10pm if I bought it in the next hour…

 

[brightspark]

And you think that they'll read it?

no they dont after been told to deliver a parcel to my house by next door and a big notice on his door 2 bloody lazy

 

[ukracer]

I have just ordered three 8"×6" prohibition stickers printed with:

"DO NOT leave parcels or other deliveries in this bin".

The commercially available options with "Please don't..." were all far too polite.

I'm not asking, it's a direct instruction that clearly needs to be made bleedingly obvious.


Having known people who drove for various services, I suspect the issue in both of our cases is with the company putting drivers under huge pressure to meet a fast time per drop whilst also giving them a cash penalty for each parcel returned to depot.

Pay peanuts, get monkeys sat in an office, threatening other less fortunate monkeys with "a gun that fires cost"...

Unfortunately you often can't control which delivery company a seller uses these days, even if you'd be willing to pay a quid more for them to use a competent one.

Is there one?

 

[ukracer]

I put my blue bin right next to my front door and leave a little sticker saying to ‘leave parcel behind blue bin’. It’s under the car port, so sort of out of the way of passing eyes.

However, I ordered a new bike tyre a while back and the delivery guy lent it up against the white garage door, facing the street, clearly visible and outlined from the pavement outside.

Last night I ordered a new bike jacket, from Amazon, guaranteed delivery by 10pm today. It’s not even left their depot yet, so chances of it arriving tonight are minimal.

As usual, the email says :

View attachment 473084

No, I didn’t agree to that, I bought it because it said guaranteed delivery by 10pm if I bought it in the next hour…

Strange. I purchased a set of allen spinners at 1am today. Delivery was supposed to be tomorrow.
They arrived at 2.15 pm.today.......

 

[Jelly_Sheffield]

Is there one?

FedEx/TNT, UPS, the time specific options with DHL and Royal Mail Special Delivery are all pretty consistently good in my experience...

If it's cheaper, or not next-day shipping, then they're all differently terrible in one or more ways.

Our evri guy is english,and hes called george
The rest,i've not got a clue

Our Evri driver is the daughter of a couple that lives two door up from us, she generally drops stuff off at the end of her run then goes for a cuppa/meal with her mum.

That personal touch helps to ensure stuff is delivered, if it makes it to Evri's delivery depot

And you think that they'll read it?

No, but I think it will help ensure I can definitely claim the money back when this inevitably happens again.

It might also help reduce it at least.

 

[Pigeon_Droppings2]

I got a note last week thro the letterbox to say that my parcel was behind the blue recycling bin...they were 50% right....the parcel was indeed behind the blue recycling bin but it wasn't actually my parcel

 

[500e]

We have had 2 good Evri drivers who go above and beyond cant fault either so any problem is further back in the chain
Latest is "Garry" shame other delivery Co seem to have numptys, Like the one who tried to deliver to us in a lane with 3 houses and house name on gate facing road tried for 3 days did not stop when I waved him down either

 

[Morrisman]

Strange. I purchased a set of allen spinners at 1am today. Delivery was supposed to be tomorrow.
They arrived at 2.15 pm.today.......

Yes, I’ve had items come super early before now. However, I just checked tracking, on the jacket I was hoping to wear tomorrow. And from ‘guaranteed delivery by 10pm today’ it’s gone to ‘should be with you by 21st’.

 

[DAPPH]

I ordered a small portable sheet metal bending break last week, nothing I couldn't fabricate but at the price (for a decent UK made one) and time saving totally worth it.

Yesterday morning I put my recycling bin out before going to help my mate with his van because I knew I'd be back late.

Today I checked the tracking on said bending break and found it was delivered Sunday to "front door", only neither I or my partner were in all day... I then found this hanging out of the letterbox, not even properly posted:

View attachment 473067

So the delivery provider has put my parcel in the bin that's out in the street for collection, nowhere near my door, stood with all my neighbours recycling bins...

And at 6am this morning the bin men have duly collected the parcel with all my other recycling.


I have contacted the seller telling them they need to initiate a claim with the parcel company, and either replace or refund the item.

The seller, who as a small business presumably doesn't need this hassle has been "reyt with me" from the get-go and I can't fault them for customer service.


But I am flabbergasted at how stupid the delivery driver was, making this whole thing entirely avoidable.

On the doorstep would have been fine, but there's even a god-damned box for parcels by the door!

Paul from N'hants made me a great parcel box out of 2mm stainless steel several years ago as I intentionally do not have a letter plate in the door as part of energy conservation in our home .

Like you it's fixed to the house wall ( glue anchors and anti theft break off dome nuts . it's 18 x 10 x 12 inches with a heavy good fitting skirted lid and a stainless mesh bottom to keep it dry & vented .
It's bolted 16 inches from the entrance door ( we only have one) .
I've lost count the number of times a package that fits the post bin has been left 14 yards away in the green bin locker or better still 23 yards away in the greenhouse where the floor is always damp & puddles are on the staging racks during summer from water misting sprayers
Whenever we can we always add instruction to be put on the label "Please leave in stainless steel post box by the house door .

 

[zzr1200]

Our evri guy is english,and hes called george
The rest,i've not got a clue

Ours is named "Phil", a right nice guy he will go out of his way to make sure the parcels are safe...

 

[Tinbasherdan]

Mate had a galv bulkhead and chassis ordered for his landy, delivery was delayed and he was heading to aus for a fortnight so emailed the company to say to leave them behind the garage at the end of his (large) private drive. They left them outside the unlocked drive gate on the roadside. Luckily the neighbour spotted it and managed to move it up to the house. no idea what goes through some delivery drivers heads