hidden terms?jasic?

[ronan]

They are behind r-tech then, as r-tech offer a no quibble return to base warranty. Its only 2 years but it is extendable to 4 i have been told.

 

[ewmIreland]

Indeed I do work for a supplier, I sell plenty of Jasics and make it very clear that it must be registered and serviced for the 5 year warranty to be valid.
I think the only warranty I know that doesn't need to be services every year is the Oxford MIG's and the new Parweld "no quibble" warranty.

All other warranties that I have ever read have contained some sort of maintenance or service clause which is entirely understandable in my opinion.

hi tom
i have purchased new machines from miller,lincoln,ewm,fronius,i have never seen evidence of this,or heard of anyone else stipulating so,just the usual .....outside designed/intended use of machine etc etc or 'necessary' maintenance. Does a welder used once require maintenance.?

 

[Tom Orrow L]

Most sellers will make it quite clear when they sell the Jasic machines, I know it's what we do at our company.

Millers warranty requires regular maintenance, so does ESAB, Lincoln I don't know because I don't deal with them, EWM specifically states that is must be services once per year by an authorised engineer, fronius have in their warranty that the warranty can be excluded if the maintenance instructions of each individual machines are not followed.

I can provide links to all the warranties if they're needed.

In my opinion, it's an industry standard to require maintenance for warranty.

 

[HughF]

Sounds sensible, if you let it fill up with grinding dust and it blows up, that's your fault and the warranty shouldn't cover it.

The products our company manufacture work in harsh environments and have a 3 year warranty but we don't need them serviced for that to be upheld, the electronics are suitably protected from the elements as they don't require cooling. Not welding equipment though.

 

[Barlidge]

....it is recommended that this be carried out by........kind of misleading.it would be clearer if they the words warranty and void fairly close?
Does a lightly used tig welder automatically require testing and maintenance every year by a sqp?i think it would be no harm,but a warranty voiding pweweckwisite?did i spell that right hugh?

Rightly or wrongly the very last paragraph spells it out:

3. Failure to complete the registration within the specified time period or to complete the recommended maintenance will invalidate the extended warranty period.

 

[ewmIreland]

Most sellers will make it quite clear when we sell the Jasic machines, I know it's what we do at our company.

Millers warranty requires regular maintenance, so does ESAB, Lincoln I don't know because I don't deal with them, EWM specifically states that is must be services once per year by an authorised engineer, fronius have in their warranty that the warranty can be excluded if the maintenance instructions of each individual machines are not followed.

I can provide links to all the warranties if they're needed.

In my opinion, it's an industry standard to require maintenance for warranty.

In the warranty terms i have had for each machine,i seem to recall the fact that 'necessary maintenance ' is the term often used.that is very different to saying a 'maintenance is necessary by a suitably qualified person OR advising the welder be returned to the importer'.
if i sent a machine back for a failure,and it was full of spiders and grinding dust,then i havent maintained it satisfactorily
if i dont use a welder for one year,i should be able to turn it on without paying someone to check it first.

 

[ewmIreland]

Rightly or wrongly the very last paragraph spells it out:

3. Failure to complete the registration within the specified time period or to complete the recommended maintenance will invalidate the extended warranty period.

It doesnt clearly state what recommended maintenance exactly is.can i take off the covers and remove the dust or does it need to be pat tested and load banked?

 

[the snooper]

I think no matter what it is this forum wont alter it or make you feel better about it its the same old, read the T&C's properly which of course they know most people don't but they are covered as they put it in print

 

[ewmIreland]

Situation clarified. Thanks for the link.

I guess you'd need the operators handbook to see what "routine maintainance" you'd need to get done, but for a small 230v MMA inverter I can't imagine it would be much, if anything at all

i guess im not the only one who thought the situation needs a little clarification

 

[ewmIreland]

Most sellers will make it quite clear when they sell the Jasic machines, I know it's what we do at our company.

Millers warranty requires regular maintenance, so does ESAB, Lincoln I don't know because I don't deal with them, EWM specifically states that is must be services once per year by an authorised engineer, fronius have in their warranty that the warranty can be excluded if the maintenance instructions of each individual machines are not followed.

I can provide links to all the warranties if they're needed.

In my opinion, it's an industry standard to require maintenance for warranty.

Tom i was just going over old posts and have spotted you mentioning the terms at least once
The title to the thread is a bit less accurate now

 

[Tom Orrow L]

I try to mention it every time someone is asking about one, especially in person.
There ain't no point in me asking someone a machine and misleading them only for it to come bite me in the ass 2 years later.

 

[ronan]

I was looking at Jasic welders recently, where are they made ?

 

[HughF]

China of course

 

[CornishPete]

my ewm pico 162 warranty booklet clearly states it needs a service every 12 months for it to remain valid.
I suppose it's a bit like cars used to be, insisting you take it to the dealer for a £200 oil change you could do yourself for £30 or your warranty is void.
I was told recently it costs about £20. Don't know what's involved, or if it's something you can do yourself?

 

[ronan]

China of course

What isn't made in china now . I believe even miller are made there now.

 

[Tom Orrow L]

What isn't made in china now . I believe even miller are made there now.

Miller are either Italy or USA mate, nothing Chinese afaik. I believe a few of their helmets are Korean though

 

[ronan]

Miller are either Italy or USA mate, nothing Chinese afaik. I believe a few of their helmets are Korean though

My mistake, the old millers were great, built like tanks. Lincolns were good too, but i know they are made in Poland now.

 

[Fazerruss]

Tec arc, portamig,Oxford are made here in good old England. I've had a look in their factory and spares dept, I was like a kid in a sweet shop

 

[HughF]

They are behind r-tech then, as r-tech offer a no quibble return to base warranty. Its only 2 years but it is extendable to 4 i have been told.

But you pay extra for the extension.

 

[Richard.]

It doesnt clearly state what recommended maintenance exactly is.can i take off the covers and remove the dust or does it need to be pat tested and load banked?

It doesn't matter whether it's a blow out or full service it's certainly not going to be covered if you carry out the maintenance so as far as your concerned it needs to go back to the service centre annually for what ever maintenance is required. While I'm not knowledgable in there products and have never owned one what I have read about them from there own literature I think is pretty self explanatory personally.