Dr.Al
Forum Supporter
- Messages
- 2,238
- Location
- Gloucestershire, UK
What motorised frame did you go for? Keep thinking about converting my desk, considering the amount of time I spend at it!
I went for a Flexispot E5 as it was relatively cheap (especially as they had a £70 off back-to-school special offer on it for the week that I bought it).
It's a little wobblier than I would have liked (I guess that's a problem with only having two legs rather than four), although I think I'll get used to it. One of the screws they sent had a manufacturing fault (the hex socket hadn't been broached so it couldn't be tightened). I contacted them thinking it would be simple for them to stick a spare in the post and that turned into a bit of a nightmare of carp customer support. I've got similar screws (albeit not button-head stainless ones), so it's not a big issue, I just thought it would be easy to put one in an envelope and post it.
After a few back and forths with indecipherable emails from them, they suggested I buy a replacement on Amazon. Suffice to say I wouldn't be recommending flexispot as a good company to deal with! I can't imagine many companies would think it reasonable customer service to send a faulty part and, rather than replacing said faulty part, suggest the customer buy a replacement on Amazon.